Office Assistant | Onsite | Baguio | Night Shift | Weekends Off | PHP40K
EMAPTA Baguio Full-time
Own Administrative Excellence in a High-Performance Medical Environment
The Office Assistant is central to maintaining the speed and accuracy of healthcare documentation workflows, directly impacting how quickly critical records are retrieved and delivered. This role supports a high-performance global operation where efficiency drives client trust and outcomes.Build a long-term career with Emapta, designed for top 1% talent, offering a premium environment, international exposure, and continuous growth in a results-driven setting.
Job Snapshot
Employment Type: Full-timeShift: Night Shift (11:00 PM - 08:00 AM), Weekends Off
Work Setup: Onsite, Baguio
Salary: PHP 40,000
What's in It for You- Competitive Salary Package
- Night differential pay to maximize your earnings
- HMO coverage with free dependent upon regularization
- Prime office location in Baguio (Conveniently accessible by PUVs, with nearby restaurants and banks)
- Fixed weekends off
- Fully customized Emapta laptop with peripherals
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- 1-3 years of relevant administrative or office support experience
- Excellent communication skills and strong attention to detail
- Proficiency in CRM platforms, specifically Google Workspace
- Experience with QuickBooks Online (QBO) is a plus
- Background or general knowledge in accounting or collections is a plus
- Guide customers through processes and assist with placing orders
- Coordinate meeting schedules and manage engagements
- Sort scanned files, organize them into folders, and distribute them to appropriate teams or case managers
- Maintain clear and professional communication to support efficient document handling and workflow
- Label, categorize, and upload scanned documents to designated folders
- Notify appropriate teams once documents are processed
- Make collection calls when necessary to support administrative operations
- Assist new clients in navigating the website and understanding its features
- Perform general office support tasks as required
About the Client
Our client is a leading medical record retrieval company with over 20 years of industry experience, recognized for delivering exceptional turnaround times and customer service. They specialize in rapid medical records processing, achieving milestones such as same-day email responses and fast case closures.With operations across multiple locations, they maintain continuous workflow efficiency. Their structured escalation system and rigorous case audits ensure accuracy, speed, and reliability, making them a trusted partner in healthcare documentation services.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities.Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact.
We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
Baguio
Job Description
Posted on 10 April 2026
JOB TITLE: ASSISTANT CUSTOMER SERVICE
BAGUIO CITY | ONSITE
DUTIES AND RESPONSIBILITIES:
• Answer calls and customer concerns
• Needs to know basic product knowledge to be able to provide information about...
EMAPTABaguio
Quezon City/Ortigas/Makati/Alabang), Baguio, Pampanga, Cebu, and Davao
Exciting Perks Await!
• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Metro Manila, Baguio, Pampanga, Cebu, and Davao (Conveniently...
Baguio
course in Business Administration, Office Management, or related field (preferred but not required).
• Experience in administrative support, inventory management, or customer service is an advantage.
• Proficiency in Microsoft Office applications...