Customer service assistant
Baguio
Job Description
Posted on 10 April 2026JOB TITLE: ASSISTANT CUSTOMER SERVICE
BAGUIO CITY | ONSITE
DUTIES AND RESPONSIBILITIES:- Answer calls and customer concerns
- Needs to know basic product knowledge to be able to provide information about the company’s products and services
- Take orders, determine charges, oversee billings and payments
- Handle customer complaints and returns
- Refer customer complaints to supervisors, managers and salespersons
- Invoicing
- Assist in bidding preparations
- Make sure all orders are processed
- Various reports
Qualifications/Requirements
QUALIFICATIONS:- Graduate of any 4-year course
- The applicant who has basic accounting subjects is an advantage
- The applicant with experience in customer service is an advantage
- The applicant needs to be computer literate: Word & Excel.
- The applicant needs to have good communication and inter-personal skills
- The applicant needs to be able to work under pressure & multitask
- The applicant needs to be willing to work beyond office hours.
Work location
BAGUIO CITY, BENGUET
Remarks
No additional remarks
Apply now
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For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file....
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Job Description
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Qualifications/Requirements
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