Ticketing Staff

The Ticketing Staff ensures compliance with company procedures while contributing to the smooth daily operations of the parking facility.

• Issue and validate parking tickets accurately and efficiently.
• Process cash, card, and other payment transactions in accordance with company policies.
• Provide assistance and information to customers regarding parking rates, policies, and procedures.
• Maintain accurate records of ticket sales, collections, and daily transactions.
• Prepare and submit daily cashiering and operational reports.
• Monitor ticketing equipment and report any malfunctions or discrepancies.
• Handle customer concerns and inquiries professionally and courteously.
• Ensure proper cash handling and accountability at all times.
• Coordinate with supervisors and other team members to ensure smooth parking operations.
• Maintain cleanliness and organization of the ticketing booth or workstation.
• Perform other duties related to parking operations as assigned by management.

• Computer literate and proficient in basic office applications.
• Strong customer service and communication skills.
• Honest, dependable, and detail-oriented.
• Able to work on shifting schedules, weekends, and holidays as needed.
• Previous experience in cashiering, ticketing, or customer service is an advantage.
• Ability to work efficiently in a fast-paced environment and handle transactions accurately.