Compliance Onboarding Analyst
HitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life.
HitPay is backed by Tiger Global, Global Founders Capital, Y Combinator, HOF Capital, and angel investors. We're expanding rapidly and are looking for a detail-oriented Compliance Onboarding Analyst to join us. This will be a 1 year contract role with the possibility to extend based on business needs.
Role Overview:
As a Compliance Onboarding Analyst, you will be responsible for ensuring that all new merchants and customers are onboarded in line with regulatory requirements and HitPay’s AML/CFT framework, with a particular focus on the Singapore, Philippines, and Thailand markets.You will review KYC documentation, conduct risk assessments, and work closely with business and compliance teams to ensure a smooth but compliant onboarding experience.
This role requires strong attention to detail, sound judgement, and the ability to apply regulatory knowledge to practical business contexts.
Key Responsibilities:
- Review and verify merchant and customer onboarding applications within established SLAs.
- Perform customer due diligence reviews to ensure compliance with regulatory requirements
- Perform risk-based assessments, assigning appropriate risk ratings to merchants and customers.
- Carry out Enhanced Due Diligence (EDD) for higher-risk cases (e.g. PEPs, complex ownership structures, unusual business activities, or high-risk jurisdictions).
- Escalate cases where additional review or approval is required.
- Maintain clear records of onboarding reviews, EDD findings, and risk assessment decisions for audit and regulatory purposes.
- Collaborate with internal teams to resolve onboarding queries and ensure smooth communication with merchants.
- Support the development and continuous improvement of onboarding procedures, playbooks, and risk controls tailored to SG, PH, and TH markets.
- Perform ad-hoc compliance tasks, such as the preparation of reports and data requests for internal stakeholders or regulators.
Requirements:
- Bachelor's degree in Finance, Business, Law, Economics, or a related field.
- 2 years of experience in compliance or risk in a regulated financial services or payments company.
- Familiarity with MAS, BSP and BOT AML rules and regulations would be a plus.
- Strong analytical skills with attention to detail.
- Experience with compliance tools and databases for screening and monitoring.
- Strong communication skills to collaborate with internal teams and external regulators.
- Ability to work in a fast-paced environment and manage multiple priorities.
- [Optional but Preferred] Knowledge of local languages (Tagalog, Thai, Malay, or Mandarin)
What We Offer:
- Competitive salary and benefits.
- Opportunity to work in a fast-growing fintech startup with regional exposure.
- Learning and development opportunities in compliance, risk management, and fintech regulations.
- A dynamic and collaborative work environment.
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