Manila - Inbound Sales Consultant | Work Onsite BGC-Taguig
Satellite Office Manila Full-time
INBOUND SALES CONSULTANT
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Appaly now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.
WHAT IS A/AN INBOUND SALES CONSULTANT?
The Inbound Sales Consultant is responsible for managing incoming calls from existing and new customers regarding their sales inquiries and orders. This role involves providing exceptional service by addressing customer questions, resolving issues, and ensuring a positive experience throughout the customer journey.The ideal candidate will demonstrate strong communication skills, a customer-centric attitude, and the ability to navigate systems to assist customers effectively
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?- Handle incoming calls from customers related to their sales inquiries and existing orders.
- Online Chat with potential customers through our live chat platform
- Provide accurate information and support to resolve customer issues or concerns.
- Document customer interactions and maintain detailed records in File Maker.
- Collaborate with other departments to ensure seamless service and issue resolution.
- Continuous improvement of Product and Industry knowledge
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficiency in using computer systems and CRM software (training provided).
- A customer-focused mindset with a passion for delivering excellent service.
- Proficient in Microsoft office programs
Satellite OfficeQuezon City, 10 km from Manila
INBOUND SALES CONSULTANT
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Appaly now and discover the Satellite Office Candidate Experience – recognized as one of BEST...
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