Inbound Sales Consultant | Work Onsite BGC-Taguig - Quezon City

INBOUND SALES CONSULTANT

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Appaly now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A/AN INBOUND SALES CONSULTANT?

The ideal candidate will demonstrate strong communication skills, a customer-centric attitude, and the ability to navigate systems to assist customers effectively

• Handle incoming calls from customers related to their sales inquiries and existing orders.
• Online Chat with potential customers through our live chat platform
• Provide accurate information and support to resolve customer issues or concerns.
• Document customer interactions and maintain detailed records in File Maker.
• Collaborate with other departments to ensure seamless service and issue resolution.
• Continuous improvement of Product and Industry knowledge

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Proficiency in using computer systems and CRM software (training provided).
• A customer-focused mindset with a passion for delivering excellent service.
• Proficient in Microsoft office programs