POS Field Technician LIPA | NCR SALARY | Must have own motorcycle)
Tangent Solutions, Inc. Lipa Full-time
Calling all IT and POS terminal enthusiasts!
The largest non-bank POS terminal network in the Philippines is hiring.
What you'll get?- Permanent and Direct employment (Not under agency)
- NCR salary rate + PHP 3,000 Motorcycle Allowance
- Paid training
- Free accommodation and transportation during the training period
- Gas reimbursement
- HMO and life insurance
- Other Company bonuses
- Service Request Fulfilment: Deploy, replace, check, reprogram, and provide other services per customer specifications within agreed timelines.
- Testing and Calibration: Ensure installed equipment functions correctly through testing and calibration.
- Merchant Training: Train merchants on terminal functionality, care, and security.
- Troubleshooting: Efficiently diagnose and resolve technical issues.
- On-Site Support: Provide technical assistance on-site, promptly resolving customer concerns.
- Communication: Maintain clear updates for customers on service status.
- Service Reports: Complete detailed field service and related reports.
- Submission of Reports: Ensure timely submission of all required reports.
- Expense Liquidation: Follow policies for timely field expense reimbursement.
- Inventory Management: Account for all company assets during field assignments.
- Others: Attend scheduled trainings and meetings as required.
JOB QUALIFICATIONS:
- Technical Vocational graduate/any Technical-related college degree or undergraduate.
- Computer literate and knowledgeable in Basic Windows Applications.
- Has a motorcycle, updated driver’s license, and ORCR.
- Has experience or a background in providing good customer service is an advantage.
- Ability to work independently and as a part of a team.
- Willing to do Fieldwork.
- Willing to work on Holidays and render overtime/on-call per business requirement.
- Willing to be trained in our Manila office (with pay - NCR Rate)
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