Systems Administrator
- Exposure to the latest cloud technologies from 365 to generative AI to cyber security.
- Formal career path with free qualification training and paid for certifications with Microsoft, CompTIA and other industry recognized platforms.
- Exceptional company culture. A++ morale score.
- Fun, friendly and collaborative office culture a minutes' walk from Ayala.
The right candidate will be:
- At least 5 years in the IT industry
- Someone with a great attitude and loves working in a team environment with other dedicated IT pros.
- Excellent at customer service, written and oral English communication skills and a patient demeanor.
- Loving a challenge and can work in a fast-paced environment.
- Able to multi-task to manage time effectively and meet deadlines.
- Eager to learn and progress in your career by working with new and exciting technologies.
You’ll already be skilled in:
- Intermediate knowledge of server operating systems
- Intermediate knowledge of terminal service operating environments
- Intermediate knowledge of virtualization technologies
- Intermediate knowledge of email and messaging systems
- Intermediate network troubleshooting skills
- Advanced knowledge of Microsoft desktop operating systems
- Advanced installation and troubleshooting skills in relation to IT peripherals such as printers, models, smartphones, internet / modem / router.
- Advanced knowledge of Microsoft Office platforms
- Advanced knowledge of installing or troubleshooting line of business applications such as accounting software, legal software, project management or ERP platforms.
- Advanced knowledge of Active Directory.
- Advanced knowledge of Microsoft 365 and Office 365 product suites
- Advanced experience with remote desktop or remote-control tools such as TeamViewer
- Advanced experience with creating, updating and reviewing documentation and IT / network diagrams.
- Triage and complete technical concerns by communicating with end users and vendors via phone and email.
- Accurately record time and effort spent working on client systems
- Maintain up to date records and documentation at all times in the ticketing system
- Work on Windows, Office, Exchange, On-Premises and Active Directory.
- Manage and maintain virtual cloud IT environments.
- Assist in core LOB applications.
- Operate on complex troubleshooting involving servers, firewalls and network related tickets.
- Provide escalation support to team members in a non-traditional Level 1/2/3 escalation process.
- Document of all key IT systems.
- Stay up to date on Benchmark 365’s products and integrations.
- Perform Ad hoc Tasks – improve technical process within Benchmark365, advise on platform downtime, recommend process and policies and report ticket failures.
- The Systems Administrator is a service desk function reporting directly to the Service Delivery Manager
Our employees say:
“Working at Benchmark 365 was like a fire hose of learnings – I picked up more skills in 6 months at the company than I did in years at my previous roles. I feel like I can handle any career challenge!” - Esaias B.
“I just did the same thing day in day out at my old job and there was no career progression, at #MyBenchmark they care about our professional development, I’m on track to become a fully certified Senior System Administrator III and can reach my full potential here”.- Adam T
Get Unstuck [And Act Now!]:
Are you stuck in a technical role that has failed to provide an environment of professional development and growth? Are you looking to enhance your skills and set yourself up for a bright future.
Benchmark 365 is on the lookout to employ a System Administrator to join our service desktop team in our Cebu Business Park Office.
The role provides for high exposure to the latest technology, formal qualification training and a great work environment.
What’s In Store For you:
- Competitive package, we pay based on tenure/experience.
- Leave Entitlements
- HMO with Dental Coverage
- Paid Certifications.
Ready to make a significant impact in the world of MSP services? Apply now and become a vital part of our passionate team, shaping the future of MSP partnerships globally.
No more career limits - join the fastest growing professional service team in the managed services industry today.
Note: Apply only when you are from Cebu and if you are willing to go to our onsite office on a daily basis.