Salesforce Administrator (On-Site Cebu Business Park)

apartmentTSG Outsourcing placeCebu calendar_month 

How to Apply:

Copy and Paste the Link below in the browser to generate the application form: https://forms.gle/19qfxZAJKVgQPrQh6

Rate: $10/hr, and earn up to 90,000 PHP +/month.

Schedule:

Monday to Friday: 9:00 AM – 5:30 PM PST with 30-minute unpaid lunch and two 15-minute breaks

SALESFORCE ADMINISTRATOR (ON-SITE CEBU BUSINESS PARK)

Key Responsibilities:

System Configuration:

  • Create and manage user profiles, roles, and security settings to control data access.
  • Design and implement custom objects, fields, and data validation rules to match specific business processes.
  • Configure workflows, process builder flows, and approvals to automate tasks and streamline operations.
  • Set up custom reports and dashboards to provide key insights and data visualization.

User Management:

  • Onboard new users and manage existing user accounts, including assigning licenses and permissions.
  • Provide ongoing user training and support on Salesforce features and best practices. Troubleshoot user issues and resolve system errors.

Data Management:

  • Monitor data quality and implement data cleansing procedures to maintain accuracy.
  • Develop data migration strategies to import and export data as needed.

System Maintenance:

  • Apply Salesforce updates and patches to ensure system stability and compatibility.
  • Monitor system performance and identify potential issues.
  • Collaborate with IT teams to address technical challenges.

Business Analysis:

  • Work closely with business stakeholders to understand their needs and translate them into Salesforce configurations.
  • Analyze usage data to identify areas for improvement and optimize Salesforce functionality.

Required Skills:

  • Salesforce Platform Expertise: In-depth knowledge of Salesforce features, including object management, fields, workflows, validation rules, reports, dashboards, and security settings.
  • Technical Skills: Basic understanding of data management, data manipulation, and data integration concepts.
  • Communication Skills: Ability to effectively communicate with both technical and non-technical users to gather requirements and explain complex concepts.
  • Problem-Solving: Strong analytical skills to diagnose and resolve system issues.
  • Attention to Detail: Ability to maintain data accuracy and ensure system configurations are precise.

Certifications:

  • Salesforce Certified Administrator

Must Have Requirements:

  • Self-starter with the ability to learn new systems that integrate with SFDC
  • SFDC Admin experience and certification required
  • Basic understanding of data management, data manipulation, and data integration concepts in SFDC
  • Proficiency in Google Sheets, including the ability to use complex formulas and functions

Good To Have Requirements:

  • Familiar with other systems like HubSpot and Zendesk
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