IT Service Management Jobs
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Search Results - IT Service Management Jobs
Dayforce-Manila
Dayforce is seeking an IT Service Level Management Process Owner to establish and continually improve SLM across our services. You will define end-to-end services, build an SLA/OLA framework, and run governance and improvement initiatives using...
Metrobank-Taguig
A leading bank in the Philippines is seeking a Head of Service Management Division to oversee the bank's IT application systems. This position involves directing service management activities to enhance application stability and improve operational...
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HelloConnect Inc.-Taguig
A leading IT services provider in the Philippines is seeking an experienced IT Operations Support Manager. The successful candidate will oversee the IT Support function, manage a team of IT engineers, and align processes with global IT policies.
Key...
Datamatics-Manila
Datamatics is seeking an experienced IT Asset Management professional in Metro Manila to help govern and optimize IT asset lifecycles across the organization. The role emphasizes ITAM policy design, reporting, and data-driven governance...
Manila
The IT Service Delivery Manager is responsible for overseeing operational Business Technology / Information Technology support across the company, including key business application systems, hardware, infrastructure, security, and other technology...
Hammerjack Pty Ltd-Manila
with a solid focus on IT service management.
The role requires expertise in SQL, data visualization, and strong stakeholder engagement, enhancing the front-line IT support and improving employee experiences through data-driven insights.
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Gratitude Philippines-Taguig
A leading IT services provider in Taguig is seeking an IT Service Desk Delivery Manager to oversee the store’s IT service desk operations, ensuring efficient support. The role requires extensive experience in managing large teams and familiarity...
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Datamatics-Manila
Minimum of 5 years' experience in IT Asset Management, IT Service Management, or related IT operations roles. Proven experience working with ServiceNow ITAM and/or HAM modules Experience with Flexera (or equivalent software asset management tools...
Doist-Makati
SUMMARY
We are seeking an experienced Managed IT Service Delivery Manager to lead and oversee the daily operations of our Managed IT Services team during the after-hours shift. This leadership role is responsible for ensuring exceptional service...
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XMC BPO Inc.-Taguig
and ensure solutions align with business and IT service management best practices.
ITSM Lead Developer – Roles & Responsibilities
• Lead the design, development, and implementation of ITSM solutions.
• Develop and customize ITSM modules such as Incident...
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Gratitude Philippines-Makati
and software issues via phone, email, and in-person.
• Document and track incidents and requests in the IT service management system.
• Provide exceptional customer service and support to ensure user satisfaction.
• Collaborate with other IT teams to escalate...
Semiconductor Components Industries, LLC-Carmona
IT Service Delivery Manager - Manufacturing Operations Systems
Carmona, Cavite, Philippines, Philippines
Job Description
Position Summary
The IT MOS (Manufacturing Operations Systems) Service Delivery Manager (SDM) is responsible for end-to-end...
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Integrated Office Solutions-Manila
management, service requests, and basic problem resolution for hardware, software, networking, and business applications.
What You’ll Do
• Respond to and resolve IT support tickets via phone, email, and ticketing system within agreed SLAs
• Diagnose...
Infios-Olongapo
of IT Customer Support Management Strong customer IT service skills and ability to multi-task Strong analytical, communication, and problem-solving skills Fluency in English Preferred Qualifications: Strong knowledge of Logistics/Transportation...
Ateneo de Manila University-Quezon City
the best course of action for an issue. Education and Experience Requirements Bachelor's degree in Information Technology, Engineering, or other related fields. At least 3 years of work experience in IT service management or a similar role.
Has background...
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