IT Service Management Jobs in Manila
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Search Results - IT Service Management Jobs in Manila
Okada Manila-Manila
service delivery by managing service levels, tracking KPIs, and following through issue resolutions that impact service availability and performance
• Drives the continual improvement of IT services, processes, and performance, identifying opportunities...
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Dayforce-Manila
A global human capital management company is seeking an IT Service Level Management Process Owner in the Philippines. The role involves establishing and improving Service Level Management across services, defining IT services, and implementing SLAs...
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Rebisco-Manila
Primary Function: As an IT Service Delivery Associate Manager (for Production Planning or SAP PP), you will provide frontline support for business systems and end-user concerns. You will be responsible for addressing incidents, executing minor...
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Tobey Construction and Maintenance Corporation-Manila
Tobey Construction and Maintenance Corporation is seeking an IT Computer Store Manager in Manila. The role involves managing daily store operations, driving sales growth, and ensuring excellent customer service in a fast-paced environment.
The ideal...
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Tata Consultancy Services-Manila
Candidate should have minimum of 17+ yrs. experience
• Should have Global Service Desk domain experience managing a team of 200+ FTE across multiple geo’s
• Comfortable with working in night shifts as per business requirement
• Knowledge...
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SimCorp-Manila
and ticketing system, providing remote support to employees. The role focuses on resolving issues related to hardware, software, and network, managing IT requests, and delivering high-quality assistance to ensure efficient everyday operations.
The IT Service...
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Tata Consultancy Services-Manila
Job Overview The IT Service Desk Lead will be responsible for overseeing the day-to-day operationsof the IT Service Desk team, ensuring high-quality support and service delivery acrossthe organization.This role requires strong leadership, problem...
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IT Service Management jobs – More cities:
American President Lines-Manila
Assist or participate in designing, maintaining and supporting IT applications/infrastructure/solutions in order to contribute to a first class IT Management Service for our operations.
Provides capacity planning, monitoring and maintenance of designated...
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TELUS Digital-Manila
Role Summary
The IT Service Desk Team Lead is responsible for leading a team of 10+ service desk agents in a 24/7 support environment. This role ensures operational efficiency, high-quality technical support, and strong customer experience while...
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AIA Hong Kong and Macau-Manila
A healthcare service provider in Metro Manila is seeking an IT Workplace and Asset Management Consultant. This role focuses on overseeing technology solutions and involves responsibilities in workplace management, process improvement, and vendor...
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Cognizant-Manila
Service Management or Deskside Support
• Proven experience in IT service management or deskside support leadership roles.
• Excellent organizational, leadership, and communication skills.
• Strong analytical abilities and data-driven decision-making...
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Integrated Office Solutions Inc.-Manila
incident management, service requests, and basic problem resolution for hardware, software, networking, and business applications.Key responsibilities for this role includeRespond to and resolve IT support tickets via phone, email, and ticketing system...
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AIA Hong Kong and Macau-Manila
with service management responsibilities, ensuring that client environments are stable, secure, and optimized. The ideal candidate will have experience in IT support, service delivery, and client relationship management.
The ideal candidate also will have...
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Integrated Office Solutions Inc.-Manila
Senior IT Service Desk Engineer This role is responsible for advanced technical support and mentorship within the service desk team. By handling escalated incidents, implementing service improvements, and providing consistent, high-quality support...
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T3Cogno Private Limited-Manila
A technology services company in Manila is seeking a Tech Support Manager to lead the technical support team. The ideal candidate will have a strong background in IT management, superb customer service skills, and experience with vendor management...
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