Helpdesk Jobs in Cebu City
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Search Results - Helpdesk Jobs in Cebu City
CTC BPOCebu City
are looking for an
IT Helpdesk Manager .
Company Perks and Benefits
Free one meal a day
Emergency Loan and Other Financial Assistance Program
Free 24-hour snacks and beverages
Health Insurance
Health Subsidy
Interest‐Based Clubs
Retirement Plan/ Life Insurance...
Ultra Clean TechnologyCebu Cityappcast.io
for approval (today via Helpdesk ticket; moving to workflow), track progress, and maintain PIR health across all sites—operating within a strict maker–checker control model.
Essential Duties and Responsibilities:
• Receive bulk PIR create/change requests from...
ValueLabsCebu City
Helpdesk / Customer support Service lead
Location: Cebu, Central Visayas, Philippines
Qualifications
7+ years of experience in NOC operations, technical support, or helpdesk environments. Intermediate-level understanding of networking fundamentals...
Op360Cebu Cityappcast.io
on primary and secondary employment requirements, monitoring and reporting of helpdesk, HMO claims and offboarding records, monitoring and reporting.
• Assist, monitor and coordinates DOLE reporting, communication plan, stakeholders meeting and other channel...
HawodTech SolutionsCebu City
rapport with every chat and email.
Key Selection Criteria
We require someone to support our growing customer support and Helpdesk team. Key tasks will include responding to emails and online chat support within our Customer Service software...
Systemantech Inc.Cebu City
Uptime/Availability – percentage of time critical systems are fully operational.
• Incident Response Time – average time taken to respond to IT issues.
• First Call Resolution Rate – percentage of issues resolved on the first help desk interaction.
3. ..
Fusion BPO Services LtdCebu City
This Cebu hiring opportunity is ideal for IT professionals seeking dynamic cybersecurity roles, advancing their customer service career with IT support positions in Cebu or IT helpdesk roles in Cebu City within a global company. The support engineer...
Kantar XTELCebu City
definition, project mobilization, requirements capturing, functional design, data cleansing, testing, end user training and post launch support (help desk functions)
• Experience providing hands-on system/process training
• Demonstrated experience leading...
CloudConsole IT ConsultingMakati, 568 km from Cebu City
to higher-level IT support
Support end-users with IT policies and best practices
Collaborate with IT team to implement improvements and updates
Requirements
At least 1 year of experience in IT support or helpdesk role
Basic knowledge of computer systems...
Advanced World Systems, Inc.Cebu Citymynimo.com
COMMAND CENTER/HELPDESK
Overview:
The Command Center Team is the central point of contact for all support, troubleshooting & incident management. They are considered the first responders and ensure issues & escalations are attended to promptly...
Cebu Cityphiljobnet.gov.ph
technical support specialists or help-desk technicians. Excellent customer service and problem-solving skills are essential to this career.
Qualifications/Requirements
• A degree holder in any computer related course
• At least one (1) year working...
Newfold Digital Philippines Inc.Cebu Citymynimo.com
proprietary database, web, and telephony tools effectively, reporting faults to helpdesk or supervisors as soon as they occur.
• Accesses, uses or discloses, customer information only when you need to do so to perform your duties.
• Discusses call...
Cebu Cityphiljobnet.gov.ph
Uses all proprietary database, web, and telephony tools effectively, reporting faults to helpdesk or supervisors as soon as they occur.
• Accesses, uses, or discloses, customer information only when you need to do so to perform your duties.
• Discusses...
Newfold Digital Philippines Inc.Cebu Citymynimo.com
recommendations to customers that is tailored to their needs and as resolution.
• Uses all proprietary database, web, and telephony tools effectively, reporting faults to helpdesk or supervisors as soon as they occur.
• Accesses, uses or discloses, customer...
Select VoiceComCebu Citymynimo.com
and completion information to manager, through Help Desk Tickets, and/or users, via voicemail, email, instant message system, or in person communication
• Completes follow-ups and updates open memos with all work until resolved
• Replaces defective...
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