Helpdesk Support Jobs in Cebu City
1 - 15 of 16
Search Results - Helpdesk Support Jobs in Cebu City
MedSpecialized, Inc.-Cebu City-appcast.io-
A leading IT services company in Cebu City is seeking an IT and Cloud Engineer responsible for managing the organization's IT infrastructure and cloud systems. Candidates should have at least a 2-Year Associate degree, and experience in Helpdesk...
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JK Network Services-Cebu City-
Troubleshooting Support - SaaS
Company Industry: Creative / Digital Design Industry
Work Location: Cebu IT Park, Cebu City
Work Schedule: Monday to Friday
Salary: Php 22,000 - Php 30,000 gross
Work Set Up: Hybrid
JOB REQUIREMENTS:
Graduate...
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Kwanii-Hagonoy, 611 km from Cebu City-
requests using helpdesk ticketing systems.
Escalate unresolved issues to second-level support or specialized teams when necessary.
Monitor ticket queues to ensure prompt resolution and meet service-level agreements (SLAs).
Provide clear and detailed...
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Cyberbacker-Cebu City-
meetings and webinars
Oversee billing and payment collection
Provide customer service and help desk support
Handle event registrations and instructor onboarding
Perform daily administrative and workflow tasks
Benefits:
Flexible work-from-home...
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MedSpecialized, Inc.-Cebu City-appcast.io-
floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Key Responsibilities
• Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware
• Respond to queries either in person, over...
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JK Network Services-Cebu City-
or JavaScript
JOB RESPONSIBILITIES:
Assisting customers with WordPress installation, plugins, and troubleshooting
Explaining technical issues in simple, user-friendly terms
Using ticketing/helpdesk systems to manage support requests
Guiding users step...
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24x7 Direct-Cebu City-
canvas views.
Build error‐free, functional applications tailored to project requirements.
Client Support & Communication
Provide first‐line Help Desk support for Zoho applications via email and phone.
Communicate effectively with clients to address system...
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Valeros Comp.-Cebu City-
support, etc.) to improve customer experience.
Meet or exceed performance metrics such as response time, quality, and customer satisfaction.
Stay informed about company products, promotions, and policies.
Qualifications:
High school diploma...
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Select VoiceCom-Cebu City-mynimo.com-
Select VoiceCom is currently looking for Tier 2 Technical Support Representative to start ASAP.
Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service...
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BruntWork-Cebu City-
Services team on the staff’s first day.
• Support the onboarding team as needed.
Operations
• Conduct first and third-month discussions with staff, providing support as necessary.
• Document and address staff concerns promptly and accurately.
• Respond...
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Hip eCommerce-Iloilo, 153 km from Cebu City-
Automation:
Overhaul the help desk portal—curate a comprehensive knowledge base (FAQs, how‐to guides, video tutorials) for both buyers and sellers. Implement AI‐powered chatbots and smart routing to reduce response times and scale support.
Team Leadership...
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Advanced World Systems, Inc.-Cebu City-mynimo.com-
COMMAND CENTER/HELPDESK
Overview:
The Command Center Team is the central point of contact for all support, troubleshooting & incident management. They are considered the first responders and ensure issues & escalations are attended to promptly...
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Alsons/AWS Information Systems Incorporation-Cebu City-foundit.com.ph-
Job Description
COMMAND CENTER/HELPDESK
Overview:
The Command Center Team is the central point of contact for all support, troubleshooting & incident management. They are considered the first responders and ensure issues & escalations...
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Kwanii-Hagonoy, 611 km from Cebu City-
to problem-solving. This role requires a balance of technical expertise and people management, ensuring smooth IT support, project implementation, and system reliability.
Responsibilities
Lead and mentor the onsite IT support team, ensuring timely...
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Newfold Digital Philippines Inc.-Cebu City-mynimo.com-
including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride...
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