Real Estate Support Assistant - BPO - Muntinlupa

Under the direct supervision of the Supervisor, the role is responsible for reviewing and interpreting legal property documents, including legal descriptions, requirements, and exception documents. This role involves working closely with subject matter experts, managers, and diverse stakeholders to ensure accurate document analysis and processing, supporting real estate and title operations.

• Analyze and interpret legal descriptions and real estate-related documents.
• Review requirement and exception documentation to determine their impact on land/title.
• Accurately enter, validate, and maintain data in real estate and title management systems.
• Communicate effectively with internal teams and clients to clarify document-related issues.
• Ensure compliance with company standards, legal requirements, and client expectations.
• Maintain confidentiality and handle sensitive information with professionalism.
• Collaborate with cross-functional teams to resolve document discrepancies or escalate issues.
• Participate in training, process improvement, and quality control initiatives.
• Ensures compliance to company rules and regulations.
• Reports security incidents and/or any identified security weaknesses.

• Completed at least 2 years of college.
• Excellent verbal and written communication skills.
• Ability to interact professionally with a diverse group of managers, peers, and subject matter experts.
• At least 1 year of experience in Title and/or Escrow processes.
• Experience in the BPO industry is required; prior real estate or title support experience is an advantage.

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