People Operations Associate
Sprout Solutions Mandaluyong
Employee Lifecycle & Operations
- Support onboarding and offboarding processes, including documentation, system access, and coordination with internal teams
- Maintain accurate and confidential employee records, contracts, and HR databases
- Serve as a first point of contact for employee inquiries related to policies, benefits, and People Ops processes
- Assist in cascading and implementing HR policies and guidelines across the organization
- Act as a first-level support for employee relations concerns (e.g., workplace issues, attendance concerns, basic policy clarifications)
- Assist in handling ER cases by documenting concerns, gathering information, and coordinating with the Senior People Operations Manager for resolution
- Support disciplinary and corrective action processes by preparing documentation and tracking case timelines
- Help ensure fair, consistent, and timely application of company policies and procedures
- Promote positive employee relations by supporting open communication and a respectful workplace culture
- Support payroll preparation by validating employee data, attendance, and employee changes
- Assist with benefits administration, including enrollments, updates, and employee concerns
- Coordinate with internal teams and providers regarding benefits-related documentation
- Assist with statutory compliance requirements (SSS, PhilHealth, Pag-IBIG, BIR, DOLE documentation)
- Support audits and compliance requirements (ISO, SOC2, internal audits) through documentation and data preparation
- Ensure proper documentation, filing, and secure storage of ER-related and employee records
- Support performance management processes, including documentation and tracking
- Assist in employee engagement, wellness programs, and company events
- Coordinate logistics for learning & development activities and internal trainings
- Generate basic HR reports and trackers (headcount, attendance, turnover, ER case logs, etc.)
- Assist in improving HR processes, templates, and People Ops documentation
- Support digital People Ops tools and simple automation initiatives
- Bachelor’s degree in Psychology, Human Resources, Business Administration, or related field
- At least 1–3 years of HR or People Operations experience, preferably in a generalist role
- Basic working knowledge of Philippine labor laws and statutory requirements
- Ability to handle sensitive and confidential matters with professionalism
- Strong communication, documentation, and coordination skills
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Services
About the Job:
We are looking for an HR Operations & Talent Acquisition Manager to join our client's team and lead both HR operations and internal recruitment functions. In this role, you will oversee end-to-end HR processes, employee lifecycle...
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Job Description
Posted on 22 July 2026
• Oversee and manage the company's day-to-day operations.
• Develop and implement operational policies, procedures, and best practices.
• Monitor operational performance and recommend process improvements...