IT Voice Engineer
R1 RCM Taguig Full-time
Core Responsibilities:
- Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
- Migration and implementation of Genesys PureCloud Solution
- Creation of Documentation and Knowledge bases
- Installation and basic troubleshooting of SIP IP Phone
- Responsible for managing incident and request on a daily basis depending on the criticality / urgency of the ticket raised.
- Conduct regular reviews of the platform to ensure optimal performance and user satisfaction.
Core Responsibilities:
- Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
- Migration and implementation of Genesys PureCloud Solution
- Creation of Documentation and Knowledge bases
- Installation and basic troubleshooting of SIP IP Phone
- Responsible for managing incident and request on a daily basis depending on the criticality / urgency of the ticket raised.
- Conduct regular reviews of the platform to ensure optimal performance and user satisfaction.
Xurpas Inc.Taguig
Job Description
We are looking for a Voice Network Engineer to manage and support our voice infrastructure. The role involves designing, deploying, and maintaining voice network systems to ensure reliable and high-quality communication services...
SharesourceMakati, 5 km from Taguig
the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.
https://www.sharesource.com.au/
What are we looking for?
If you are a Full Stack Software Engineer who enjoys building end-to-end features, working across modern...
TranscosmosTaguig
inbound calls, email, and chat.
• Provide technical support solutions for hotline agents, customer service centers, and onsite engineers, and create trouble tickets for unresolved issues.
• Identify recurring problems, submit trouble tickets, and drive...