Operations analyst

Job Description

Posted on 29 July 2025

Submit your application directly through our careers page: https://lnkd.in/gJP8dm79

Who we are:

We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

What we are looking for:

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring a Part-time Operations Coordinator – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

We’re seeking a proactive and detail-oriented Part-time Operations Coordinator to support and enhance key business functions. In this role, you’ll help manage daily operations—spanning billing, workflow coordination, internal systems, and marketing support—while identifying opportunities for efficiency and continuous improvement.

This is a critical position for maintaining smooth day-to-day operations, improving the customer experience, and supporting scalable growth in a fast-moving, tech-forward environment.

What you’ll be doing:

• Manage daily operations, including workflows, billing, and customer interactions.
• Use tools like Excel or Google Sheets to automate reports and track performance.
• Review CRM and quoting systems and suggest ways to improve them.
• Research competitors and recommend updates to the website and quoting process.
• Help with lead generation by staying in touch with prospects and spotting new opportunities.
• Share ideas for social media and marketing to grow the brand.
• Work independently while coordinating with other teams and improving processes.

Benefits and Perks:

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
• Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
• Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
• Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
• Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!

• Bachelor’s degree in Business, Marketing, Communications, Accounting, or related field preferred (or equivalent experience)
• 2–5+ years in operations, customer service, or sales support
• Able to work independently, set priorities, and manage time well
• Familiar with billing systems, CRMs, and project management tools
• Comfortable with Google Workspace
• Skilled in Excel or Google Sheets (basic formulas and pivot tables; scripting a plus)
• Experience with automation tools is a bonus
• Familiar with social media tools (e.g., Buffer, Canva, Hootsuite)
• Understanding of CRM and quoting systems is a strong plus
• Proactive and always looking for ways to improve
• Strategic thinker with strong problem-solving skills
• Strong oral and written communication skills
• Clear communicator with cross-functional experience (billing, marketing, customer care)
• Knowledge of security tech (video surveillance, access control, etc.) is a plus

Work location

BAGUIO CITY, BENGUET

Remarks

No additional remarks

Apply now