Administrative Support Specialist - Network Operations and Maintenance

• Responsible for assisting in various disciplines to encounter and coordinate the communication of the lessors' difficult problems as well as the long-term stagnation problems in the process of CCSPC;
• Deal with the owner of the rooftop sites which led to the inspection work orders could not be closed and the troubleshooting late due to raised unreasonable problems of water leakage, CW civil construction, etc.;
• pre-process the issues raised by lessors regarding rent and electricity charges, such as rent increases, delayed rent payments, access fees required for station entry, overloading or disputes over CW, etc., resulting in disruption to the closure of inspection work orders and untimely troubleshooting;
• IBS admin‘s fault for untimely obtaining of electricity bills, difficulties in applying for IBS permit, affecting timely payment of bills and untimely troubleshooting;
• IBS mall or lessor’s renovation leads PRRU removal and restoration tracking, offline PRRU tracking;
• Long-term NFT work orders due to various lessor’s issues cannot be closed;
• Security feedback issues to urge CCSPC to deal with them in a time and progress tracking;
• Emergency Communication Vehicle (ECMV) deployment coordination,access permit application, etc.;
• Other issues the SAM team needs to coordinate with;

Qualifications:

• Proficient in Microsoft Word, Excel, and PowerPoint,MySQL,Postgresql,PyCharm Community Edition for reporting, documentation, and presentations
• Ability to use Python for basic data processing and analysis tasks
• Strong communication and coordination skills, with the ability to work cross-functionally and handle multi-party interactions smoothly
• Detail-oriented, responsible, organized, and eager to learn
• Basic analytical skills and the ability to manage multiple tasks