Customer Care Specialist | Earn Up to P32,000 Monthly*!
Job Highlights:
- P20,000 New Hire Performance Bonus*!
- 30% performance incentives*
- HMO & Life Insurance from Day 1
- Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure
- Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our employees
- Plus many more!
Walk in at 9F Johndorf Tower, Biliran Road, Cebu Business Park (Mon-Fri, 10:00 AM to 5:00 PM) and get up to*₱2,000 in eGCs!
To get started:
- Hit “Apply Now” to reserve your slot.
- Show up with at least one (1) valid government-issued photo ID and a soft copy saved on your phone for verification purposes.
- New Hire Performance Bonus & Milestones promo are for select July classes only. T&Cs apply.
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- A positive culture for you to #BeMore at work
- Easy-to-locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry award.
- Adhere to procedures and work flows for managing interactions, both voice (inbound, outbound, consultation, escalation, etc.) and non-voice (email, reporting, information processing, etc.)
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Coordinate sales effort with team members and other departments
- Achieve agreed upon sales targets and outcomes within schedule
- Establish, develop, and maintain positive business and customer relationships
- Perform other job-related duties as assigned
- At least 2 years of college undergraduate (with or without back subjects) or a completed associate's/diploma degree
- Must have at least 1 year of customer service experience in a BPO setting.
- Good understanding of consumer electronics products
- Strong verbal and written English communication skills
- Amenable to work on rotating shifts
- With access to a quiet and secured room and at least a 30 MBPS internet subscription
- Can temporarily work from home and onsite in Cebu IT Park, Cebu City
About TDCX
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit www.tdcx.com for more info.