Sales Development Representative | ONSITE | Makati Ayala North Exchange

apartmentConcentrix placeMakati scheduleFull-time calendar_month 
JOB REQUIREMENT
  • At least 1-3 years of experience in a metrics-driven sales or customer-facing role
  • Experience in prospecting, outreach, lead qualification, and lead generation
  • Experience selling IT or recruiting solutions
  • For the Philippines market, fluency in Tagalog and English to service customers
  • Excellent communication, interpersonal, organizational, and telephone skills
  • Ability to effectively manage time, prioritize tasks, and work within deadlines with little supervision
  • Ability to analyze business opportunities and read situations well
  • Ability to gather and use data to inform decision-making and persuade others
  • Ability to develop compelling strategies that deliver results with strong attention to detail
JOB DESCRIPTION
  • Follow the outbound contact schedule to reach targeted potential customers identified through prospecting
  • Assess and prioritize leads from sales, trials, partners, and other sources
  • Qualify the BANT (budget, authority, need, and timeline) of leads
  • Help Sales and Marketing reach Market Development-related goals
  • Help identify the best solutions for customers and how to implement those solutions
  • Foster trust between customers and clients
  • Reach mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage a high volume of customer contacts through phone and email each day – the majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
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