Operations Associate (Investment Management) | Night Shift | Remote-First Set-Up - Pasay - ref. r9444915

General Responsibilities (Client Admin):

• Prepare and complete assigned deliverables with highest level of accuracy and within a predetermined time set forth in the work allocation.
• Ensure that assigned deliverables are prepared and completed in conjunction to its reviewer schedule.
• Properly and timely communicate any process-related issues with supervisor or to any internal/external counterpart that may help fix and complete the task.
• All members should be aware of and must perform its duties in accordance to the standard procedure of a proper hand off both offshore and onshore.
• Actively work with daily request/inquiries and guarantee that stakeholders’ expectations are being met, in accordance with present policies and procedures.
• Properly communicate with stakeholders if further verification/clarification is needed on the reports and or request.
• Participate in the team initiatives, including but not limited to process reviews whenever needed, maintenance of process documentations, and relevant process improvement projects.
• Actively manage daily emails and take an action as needed in accordance with team protocols.
• Support the team by acting as back up in the absence of team member/s.

Core Duties and Responsibilities (Lux Services and Client Services & Info Management)

• Daily review of UCITS cashflows (inflow and outflow) – ensure daily cash flows are received and processed accurately.
• Reconciliation of funds and clients daily AUM; validating Admin and the firm records are aligned.
• Prepare weekly reconciliation of prices across data sets from admin, the firm and Bloomberg
• Complete monthly and quarterly regulatory documents sent to clients – reporting and fund’s marketing/platform materials
• Daily review of cash flows received. Ensuring information are booked accurately and properly communicated to respective trade implementation team.
• Communicate with internal recon team to confirm no discrepancies with respect to cash flows booked.
• Prepare weekly report of all the new accounts for all private funds and have it reviewed onshore for internal dissemination
• Keep team's deliverables tracker updated.

• Ensure of daily review and publish of daily validation report. Any breaks and or issues that would affect publishing the report must be properly communicated within offshore and onshore teams.
• Ensure daily SRT Flows are being generated and send to BD Offshore Team before 9:00 A.M. EST.
• Create and generate reports listed and assigned in deliverable list within established deadlines with respect to its second reviewer.
• Ensure to send mid-day deliverable status updates onshore.
• Review and update qualitative and quantitative information from different consultant databases as required but not limited to deliverable list.
• Prepare and send summary updates to the team every Friday.
• Keep records of request and guarantee daily update of its status in JIRA.

• Ensure daily validation tool is reviewed and properly commented.
• Weekly redemption and admin files are expected to be reviewed, commented, and updated twice a week.
• Ensure to complete listed and assigned tasks on time.
• Makes changes in RMS as required and requested.
• Gather list of accounts/funds from RMS Pipeline for Onboarding and Termination report edits and setups.
• Keep records of request and guarantee daily update of its status in JIRA.

Qualifications:

1. 1 to 2 years’ experience of relevant work.
2. Ability to work in a deadline driven environment with minimal supervision.
3. Accuracy and attention to detail are critical.
4. Strong analytical skills and numerical thought process.
5. Good in verbal and written communication skills
6. Ability to work well and collaborate with cross functional teams.
7. Experience in collecting, defining, and understanding data.
8. Preferably possess knowledge of investments and understand subscriptions and redemptions work.
9. Has a bachelor’s degree in an area such as Financial Management, Economics, Accounting, or other related business course.
10. Willing to report on a night-shift schedule