DE031274-Procure to Pay Ops Assoc Manager

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

WORK SETUP: Return to Office

• Ensure SLAs and KPIs are met through monthly planning
• Take full responsibility for the collections' performance, reviewing metrics and reports to drive day to day work
• Engage with the client credit operation manager(s) responsible for respective business stream(s) and act as first-line liaison and review service for them
• Take accountability for business stream performance by collaborating closely with non-Collections areas such as Cash and Bank, Risk and Operations
• Handle the forecasting process
• Supervise, empower, develop and mentor Team Leads and direct reports
• Ensure the agreed procedures are kept up to date and adhered to within the team
• Responsible for the preparation of managements reports in line with Client and Accenture’s requirements
• Liaise with Accenture HR in relation to recruitment, training, performance management etc.
• Be proactive and innovative with ideas to improve service / deliverables to the client
• Project manage initiatives where required that could involve procedures reengineering, transitions of work etc.
• Required to be flexible to respond to a dynamic, results-oriented and changing environment
• Flexibility around working hours required during client specified key periods (month end)
• Any other duties deemed appropriate by either Accenture or the client

Project/Team Location: Taguig, Uptown Bonifacio Tower 3