Account Director (Property and Asset Management)
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Candidate Baseline Qualification: Key Selection Criteria
Ideal Experience- College graduate of business administration or a licensed mechanical/electrical engineer
- With at least 8-10 years work experience in real estate industry and property management
- Sound interpersonal skills to manage diverse range of client representatives, internal colleagues and external stakeholders
- Demonstrated ability to manage multiple accounts and complex operational matters including strategic resolutions in resolving concerns/conflict in managed properties
- With in-depth understanding of Account Management, Basic Occupational Safety and Health, DENR regulations including other statutory and regulatory compliance
- Deep Familiarity with Property Management Operations
- Technically capable in leading Property Managers to develop a Management Plan
- Sound Technical and Leadership Skills
- Work Order Management – can simplify complex situations/problems into workable segments and can prepare action plans and recommendations based on clearly identified deliverables
- Proficient in MS Office (Word, Outlook, Excel & PowerPoint) and AutoCAD
- Fluent in English & Filipino (Spoken & Written)
- Well-groomed & mannered and projects professionalism
- With good interpersonal skills
- Demonstrates integrity
- Self-motivated; confident & energetic
- Flexible – able to adapt to rapidly changing situations
- Goal-oriented – able to focus on meeting all performance targets
- Strong communicator – good presentation skills & possesses strong verbal & written communication skills (English & local language); also an active listener
ROLE AND RESPONSIBILITIES
OVERALL ROLE
Direct in charge of multiple accounts under management and responsible for the overall delivery of property management services
KEY RESPONSIBILITIES- Establish Account Management Plan per project
- Attend to all client related concerns (principal and tenant) and provide resolution in a timely manner
- Review the development of the building operational plan and annual budget
- Provide regular reports to the management company
- Ensure delivery and submission of regular weekly, monthly, quarterly and annual management reports covering building operations
- Appraise, train and supervise property managers and equivalent site leads on a regular basis
- Attend regular principal meetings and record highlights of the discussions accordingly
- Hold regular meetings with property managers and engineers to assure effective and smooth staff communications and designation of works
- Review read out, presentation material and any relevant recommendation memo’s prior to endorsement to principal client
- Assure that all staff members comply with company and building policies and procedures
- Implement JLL standards and improvements throughout the building
- Provide necessary recommendations to client’s representative regarding operational and key staffing changes
- Discipline staff where necessary within JLL Code of Conduct and the Labor Code
- Handle operational creativity and synergy assignments of the business line
- Perform other related duties as assigned by Management
KEY STAKEHOLDERS
Property and Asset Management / JLL / External Clients
REPORTING TO
Operations Director
Location:
On-site –Makati, Philippines
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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