Accounts Receivable Associate | Work from Home
We’re Hiring: Accounts Receivable Associate!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for a new Accounts Receivable Associate to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually.Attach this together with your updated CV to become a priority applicant!
Role: Accounts Receivable AssociateWork Arrangement: Work from Home
Location: Angeles (Pampanga), Mabalacat, Ortigas, Makati, Cebu, Davao, Bacolod
Schedule: Morning Shift
Job Description:
As a contract AR Analyst, you will be responsible for improving and maintaining outstanding AR metrics. The position will analyze AR reports weekly and determine priority and methods of outreach, communicate with the billing, contracts, and other operations teams to resolve customer concerns.
Key Responsibilities:
- Review weekly Accounts Receivable aging reports to prioritize outreach
- Contact new customers to confirm billing information
- Contact and follow-up with customers with past due invoices to request payment statuses and provide solutions with the Accounting team and customer to resolve outstanding payment commitments
- Document customer contacts and collection efforts
- Communicate with internal staff regarding customer concerns and issues including partnering with key commercial stakeholders to ensure customer balances are addressed and resolved
- Make recommendations for next steps in the collections process such as service interruptions or external collections
Qualification and requirements:
- Bachelor's Degree in Finance, Accounting, or Business Administration
- 2+ years of experience
- Advanced knowledge of Microsoft Excel and/or Google Sheets
- Intermediate knowledge of accounting fundamentals
- Technical and have used or can learn various B2B software (Sage Intacct, Salesforce)
- Excellent communications skills (written and verbal) with outstanding ability to influence decision-makers and guide effective questions
- High degree of accuracy and attention to detail
- Self-motivated team player with a customer-centric approach to getting things done
- Must be able to overlap 30% of the day with APAC and SEA hours
Non-negotiable skills & requirements:
- Bachelor's Degree in Finance, Accounting, or Business Administration
- 2+ years of experience
- Advanced knowledge of Microsoft Excel and/or Google Sheets
- Intermediate knowledge of accounting fundamentals
- Technical and have used or can learn various B2B software (Sage Intacct, Salesforce)
Perks & Benefits (Work From Home):
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**