[ref. d49406324] FRONT DESK OFFICER

Job Description

Posted on 31 July 2025

We are looking for customer-centric and motivated Front Desk Officers who have exceptional customer service skills and are passionate about providing a seamless and enjoyable experience for our valued clients. As a Front Desk Officer, you will play a crucial role in greeting clients, managing appointments, handling inquiries, and maintaining a welcoming and professional atmosphere.

Key Responsibilities:

• Anticipate and address client needs and concerns proactively, striving to exceed their expectations and create memorable experiences.
• Schedule appointments accurately, ensuring optimal utilization of available resources and minimizing scheduling conflicts.
• Handle clients’ inquiries / concerns and daily schedules of the center
• Process payments, handle cash transactions accurately and efficiently.
• Coordinate with other team members, including Therapists, to ensure smooth operation and timely delivery of services.
• Assist with administrative tasks, such as filing, data entry, and managing client records, to support the overall efficiency of the business.

Perks and Benefits:

• Commission on top of basic pay
• Medical/Health Insurance upon start date
• Life Insurance upon start date
• Paid holiday, Vacation, Sick and Maternity Leaves
• Dental Benefit
• Day Shift Schedule
• Training and development opportunities to enhance your skills and advance your career in the beauty and wellness industry.
• Friendly and supportive work environment with a focus on work-life balance
• Opportunity to be part of a growing company and make a positive impact on clients' lives

We look forward to welcoming you to our team!

Qualifications/Requirements

• Must be a 4-year graduate of Bachelor of Science in Hotel/Restaurant Management, Tourism or its equivalent.
• With at least one (1) year related experience as a FRONTLINER IN THE HOTEL INDUSTRY, a definite advantage
• Excellent interpersonal, customer service and communication skills, with the ability to interact with clients and colleagues in a friendly and professional manner.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in computer skills, including experience with booking software, Microsoft Office, and basic administrative tasks.
• Positive attitude, team-oriented mindset, and willingness to contribute to a collaborative and supportive work culture.

Work location

ANGELES CITY, PAMPANGA

Remarks

No additional remarks

Apply now