PeopleSoft System Administrator

Job Roles and Responsibilities*

We are looking for an experienced PeopleSoft System Administrator with expertise in server migration and managing multi-tenant database environments. This role will be instrumental in the administration and optimization of PeopleSoft and non-PeopleSoft platforms, ensuring smooth transitions during server migrations and high availability across multiple environments (Production, UAT, System Test, and Development).

• Administer and maintain databases, application servers, web servers, and batch servers across both PeopleSoft and non-PeopleSoft environments.
• Manage multiple application instances including Production, UAT, System Test, and Development.
• Participate in architecture and infrastructure planning by providing design inputs, checking software/hardware requirements, and recommending specifications.
• Install, configure, and upgrade software necessary for supported applications/platforms.
• Monitor system performance, identify bottlenecks, and execute mitigation strategies to ensure high availability and optimal performance.
• Design and build secure and efficient integrations between PeopleSoft and other applications/platforms.
• Conduct impact analysis and manage the deployment of patches, fixes, and upgrades.
• Execute tasks in line with ITIL processes such as Incident, Change, Problem, Event, Release, and Configuration Management.
• Support other IT and business teams in executing tasks defined in the service catalog (e.g., code migrations, script executions, online configuration).
• Handle escalations related to application/system issues and provide timely resolutions.
• Contribute to KPI definition, reporting, and performance analytics for infrastructure operations.
• Create and maintain technical and operational documentation including SOPs, policies, architecture diagrams, and checklists.
• Develop tools such as scripts, bots, and spreadsheets to automate and improve operational efficiency.
• Take on additional duties as assigned, including participation in disaster recovery and business continuity planning.

Job Qualifications*

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of hands-on experience as a PeopleSoft System Administrator, including:
• Server migration projects
• Multi-tenant database administration
• Environment setup and maintenance
• Strong knowledge of PeopleSoft architecture (WebLogic/Tuxedo/PIA), tools, and lifecycle management.
• Experience with database platforms such as Oracle, SQL Server, or other RDBMS supporting multi-tenancy.
• Proficient in Unix/Linux and Windows server environments.
• Familiarity with system monitoring tools and automation scripting (e.g., Shell, PowerShell, Python).
• Solid understanding and practical experience with ITIL framework.
• Experience in integrating PeopleSoft with other platforms via REST/SOAP web services or middleware.

• PeopleTools upgrade and PeopleSoft PUM patching experience.
• Exposure to cloud infrastructure (AWS, Azure, or OCI).
• Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes) is a plus.
• ITIL v3/v4 Certification is a plus.
• Strong communication and stakeholder management skills.

• Analytical thinker with a proactive problem-solving approach.
• Capable of working independently and collaboratively across teams.
• Strong documentation and reporting skills.
• Ability to handle high-pressure scenarios during migrations or outages.