Makati - Sales Support Coordinator

apartmentPrivate Advertiser placeMakati scheduleFull-time calendar_month 
Greet and assist customers in selecting furniture, providing product information, and addressing inquiries to enhance their shopping experience.
  • Manage and process customer orders accurately, including customizing orders, updating order statuses, and coordinating delivery schedules.
  • Maintain comprehensive knowledge of furniture products, materials, and features to effectively support sales efforts.
  • Monitor stock levels, assist with inventory management, and coordinate with suppliers to ensure product availability.
  • Support the sales team with administrative tasks such as preparing sales quotations, invoices, and promotional materials.
  • Follow up with customers post-sale to ensure satisfaction, handle complaints or concerns, and encourage repeat business.
  • Ensure the showroom is clean, organized, and visually appealing to promote sales.
  • Maintain accurate records of sales, customer interactions, and inventory; prepare regular reports for management.
  • Work closely with sales staff, delivery teams, and suppliers to ensure smooth operations and customer satisfaction.
  • Manage appointments, coordinate deliveries, and handle other clerical duties as required.
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