Get up to 24,000 Package* | IT - Help Desk Specialist (1-year BPO Experience)
Foundever Manila Full-time
Go further with Foundever®
Are you ready to move your career forward? At Foundever®, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
What are we looking for?- With 1-year BPO Experience Required
- Completed at least 2nd year college of education (Any IT – Related courses is a plus)
- Tech Support or IT Service Desk Experience Required
- Good command of English Language
- Paid training from day one
- Tons of growth opportunities (93% of our non-agent positions are filled internally)
- A leadership team that hears your voice; we know that when we work together we can accomplish so much more
- Fun team environment where we work hard to build trust every single day
- HMO Benefits for you and your family
- Free Call Center Training
- Free Shuttle services in selected locations (Pick-up points)
Terms and conditions apply
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Job Description
Posted on 22 June 2026
• Provides first-line investigation and diagnosis
• Resolves and closes incidents/service requests as per help desk procedures & allocated timelines
• Escalates unresolved incidents/service requests within...
FoundeverManila
for?
• With or Without BPO Experience
• Completed at least 2nd year college of education (Any IT – Related courses is a plus)
• Tech Support or IT Service Desk Experience Required
• Good command of English Language
What should you expect from us?
• Paid training...