Contract Administrator (billing, accounts receivable, or collections experience) - Quezon City

apartmentDoxa Talent placeQuezon City scheduleFull-time calendar_month 

ROLE SUMMARY

Our client is looking for a Contract Admin who will ensure accurate invoicing, monitor payment schedules, and follow up on outstanding balances. The role requires a detail-oriented individual with strong organizational skills to manage contracts, review billing terms, and handle client communications regarding collections.

WORK SCHEDULE: 9:00 AM – 6:00 PM Central Daylight Time (10:00 PM – 7:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS:

  • Perform the following billing tasks:
  • Review customer contracts to ensure accurate setup of billing terms in the system
  • Generate and distribute invoices in compliance with contract terms and timelines
  • Address client inquiries related to invoices, billing adjustments, or discrepancies
  • Coordinate with internal teams (sales and account management) to resolve billing-related issues
  • Perform the following collection tasks:
  • Monitor accounts receivable and identify overdue accounts
  • Initiate follow-ups on outstanding payments via calls, emails, and letters
  • Issue demand letters and escalate delinquent accounts per company policies
  • Collaborate with legal teams on escalation for unresolved cases
  • Perform the following administrative tasks:
  • Maintain accurate records of contracts, billing schedules, and collections activity
  • Prepare periodic reports on receivables, outstanding balances, and collections performance
  • Update systems with payment status, collections notes, and resolved disputes
  • Support audits by providing accurate documentation of billing and collections processes

QUALIFICATIONS:

  • A Bachelor’s degree in the related field is preferred
  • Minimum 2-3 years in billing, accounts receivable, or collections
  • Knowledge of industry-specific billing practices (e.g., construction, professional services)
  • Familiarity with credit policies and procedures
  • Experience in a fast-paced environment with multiple clients and contracts
  • Familiarity with contract management and billing systems is a plus
  • Knowledge of billing cycles, collections protocols, and reconciliation processes
  • Proficiency in ERP software (e.g., SAP, Oracle, NetSuite) and Microsoft Office Suite, especially Excel
  • Excellent communication skills (verbal and written) to interact with clients and internal teams
  • Strong negotiation and problem-solving abilities
  • Accurate in billing and tracking accounts
  • Able to manage multiple deadlines and payment schedules effectively
  • Takes ownership of collections goals and can resolve issues proactively
  • Can work closely with cross-functional teams to achieve results
What awaits you upon securing the position?
  • Attractive compensation
  • Assured allowances
  • Leave credits
  • Overtime Pay
  • Night differential benefits
  • Comprehensive health and life insurance upon hiring, covering one free dependent
  • Special anniversary incentives
  • 13th-month salary bonus
  • We provide the necessary equipment!
Other Details
  • Full Time
  • Permanent WFH set-up
  • Job Type: Full-time
What awaits you upon securing the position?
  • Attractive compensation
  • Assured allowances
  • Leave credits
  • Overtime Pay
  • Night differential benefits
  • Comprehensive health and life insurance upon hiring, covering one free dependent
  • Special anniversary incentives
  • 13th-month salary bonus
  • We provide the necessary equipment!
Other Details
  • Full Time
  • Permanent WFH set-up
  • Job Type: Full-time
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