Restaurant supervisor

Job Description

Posted on 6 September 2025

The Restaurant Supervisor assists in staff training, shift scheduling, inventory management, and maintaining cleanliness and compliance with health regulations.

Qualifications/Requirements

Key Responsibilities:

• Supervise daily operations of the dining area, kitchen coordination, and front-of-house service.
• Ensure excellent customer service by monitoring staff performance and handling customer feedback or complaints professionally.
• Oversee staff schedules, attendance, and performance, ensuring adequate coverage during peak hours.
• Assist in the training and development of new and existing staff.
• Monitor inventory levels of food, beverages, and supplies, and coordinate with purchasing or kitchen staff for replenishment.
• Ensure compliance with hygiene, health, and safety standards according to local regulations.
• Conduct regular inspections of the dining area, kitchen cleanliness, and food presentation.
• Collaborate with the restaurant manager or chef on menu updates, promotions, or special events.
• Maintain daily sales and operations reports, including shift summaries and incident logs.
• Help create a positive and productive work environment by motivating and guiding team members.

Qualifications:

• High school diploma or equivalent is required.
• A degree or diploma in Hospitality Management, Restaurant Management, or related field is an advantage.
• At least 2–3 years of experience in the food service industry, with 1 year in a supervisory or leadership role.
• Food Safety Certification
• Basic Occupational Safety and Health (BOSH) or equivalent

Requirements:

• Strong knowledge of restaurant operations, including service, food handling, and safety protocols.
• Excellent leadership and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Good time management and ability to handle fast-paced environments.
• Proficient in using POS systems, basic office software, and restaurant management tools.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent communication skills in English (and local language if applicable).

Work location

CITY OF MANILA, NCR, FIRST DISTRICT

Remarks

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