[ref. e89612217] Admissions Assistant | Office of Admission and Aid - Quezon City

 I.  Application and Admissions Support

• Supports development and testing of the online application system.
• Processes applications, validates high school records, reviews proof of payment, and confirms applicant status - first-year or transfer
• Assists applicants with requirements, addresses issues from applicants, recommenders, and registrars, and escalates unresolved cases
• Follows up with incomplete applicants to address concerns

• Sends test materials to Provincial Testing Centers or PTCs and manages the courier budget
• Coordinates couriers for timely delivery, schedules pickups, tracks shipments, and logs data
• Prepares test materials, joins site inspections, and attends meetings for Metro Manila sites
• Checks test booklets for errors pre-printing

• Acts as co-team lead at Metro Manila sites
• Checks examiner and proctor attendance, contacts absentees, and arranges replacements
• Co-supervises ACET deputies, maintains order in test areas, handles logistics, and disburses tokens
• May administer tests at PTCs if needed

• Rechecks answer sheet arrangements, verifies examinee and absentee lists.
• Checks completeness of PTC materials, reports missing/damaged booklets, and helps track shipments

• Reviews and prepares admission lists, focusing on borderline scores or unusual profiles

• Attends meetings, encodes final decisions, and records them for review
• Contributes to discussions, ensuring departmental caps and percentile rules are followed

• Verifies OAA’s system matches recorded decisions
• Relays updated data to departments and resolves inquiries

• Rechecks and edits decision letters before release

IV. Confirmation of College Applications

• Saves requirement copies for accepted applicants and verifies login credentials
• Handles payment inquiries and coordinates with the Bursar on issues

• Receives, checks, and records confirmation documents and assists in OAA system updates
• Contacts students with missing requirements and verifies with schools

• Reviews, sorts, and organizes documents
• Verifies credentials for special programs - e.g., Filipino for Non-Filipino Speakers

• Processes appeals from waitlisted/non-accepted applicants and program change requests
• Checks completeness, records details for review, contacts applicants for clarification, and provides further instructions
• May discuss terms with probationary students and parents

• Assists in shredding confidential documents and maintaining cleanliness of storage rooms and encoder areas
• Mans the front desk, answers calls, and receives visitors
• May help with scholarship checks and school fair logistics

• Performs additional tasks as assigned by the supervisor

Knowledge, Skills, and Abilities:

• Work Standards: Being careful about detail and thorough in completing work tasks, provides accurate and complete information, and ensures the confidentiality of sensitive information
• Motivation and Work Ethic: Commits to putting in additional time and effort, maintains high levels of productivity, and works effectively with minimal supervision; Copes well with tight deadlines and significant pressure, maintaining performance under stress
• Critical Thinking and Problem Solving: Ability to evaluate pros and cons of different options, functional risks and implications, and to determine possible alternatives before making decisions
• Interpersonal Skills: Ability to work and relate with teams; Attentive to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
• Organization and Prioritization of Work: Ability to effectively plan and coordinate the delivery of required outcomes, according to importance and urgency; Ability to use one's time and resources efficiently and effectively
• Communication Skills: Ability to communicate tactfully with people of different types of personalities and predispositions; Should be able to understand information and ideas presented in verbal and non-verbal forms
• Technological Savvy: Ability to utilize the computer, information technology, and internet systems to accomplish tasks; must be proficient in Microsoft Office application
• Coordination Skills: Ability to proactively coordinate, mediate, and manage actions in relation to others
• Customer Service Skills: Ability to understand client perspectives and responc to their needs with urgency and serious attention; Should be pleasing, warm, patient and respectful in dealing with people
• Administrative Support: Knowledge of administrative and office procedures and systems such as managing files and records and workplace terminology; Ability to systematically organize, store, update, and protect records
• Proactivity: Demonstrates proactive behavior and the ability to work autonomously with minimal supervision, taking initiative to address challenges and pursue opportunities for improvement

Education and Experience Requirements:

• Graduate of any Bachelor's Degree
• With at least two (2) years relevant work experience