Customer Service Representative | 6 MONTHS EXP REQUIRED | 1-2 DAY PROCESS ONLY

About the role

Cebu Tele-Net Philippines Corporation is seeking an enthusiastic Customer Service Representative to join our growing team.

• Proactively cater calls to address needs and inquiries
• Providing accurate and timely information ensuring a positive experience
• Documenting interactions and maintaining detailed records
• Contributing to the continuous improvement of customer service processes and procedures

• Preferably those with 6 months of experience in the BPO industry
• Excellent communication and interpersonal skills, with the ability to build rapport with clients
• Strong problem-solving and decision-making abilities, with a focus on delivering exceptional service
• Proficiency in English, with the ability to communicate clearly and effectively
• A positive, friendly and resilient attitude, with the ability to handle high-pressure situations

What we offer

At Cebu Tele-Net Philippines Corporation, we are committed to providing our employees with a supportive and rewarding work environment. In this role, you can expect:

• 1-2 DAY PROCESS GUARANTEED
• Comprehensive health and wellness benefits, including medical and dental coverage + free dependent
• Opportunities for career development and growth within the organization through our apprenticeship program.