Operations Assistant - PH Remote

apartmentPlusforty placeManila calendar_month 
Position: Operations Assistant
Employment Type: Full-Time (40 hours per week)
Time Zone: Fixed Schedule (UK Time)

Compensation: $10 USD per hour

Key Responsibilities
  • Own stock visibility and maintain inventory accuracy across the D2C channel
  • Monitor stock levels across Shopify, warehouses, and fulfilment partners
  • Coordinate stock takes and maintain accurate inventory reporting
  • Track availability of components and finished goods across suppliers
  • Ensure stock records remain accurate and aligned in Cin7
  • Manage day-to-day Shopify order flow and ensure fulfilment accuracy
  • Support order processing, exception handling, and issue resolution
  • Coordinate with 3PL partners to ensure timely dispatch and delivery
  • Monitor bundle and kit inventory requirements for D2C orders
  • Support product setup, SKU mapping, and stock syncing workflows
  • Help simplify operational complexity across the D2C channel
  • Coordinate stock movement between suppliers, factories, and warehouse partners
  • Liaise with multiple warehouse providers and external partners
  • Ensure all inbound and outbound stock movements are accurately logged
  • Support production-to-warehouse handoff workflows
  • Track warehouse performance and escalate operational issues promptly
  • Improve communication across supply chain stakeholders
  • Act as a bridge between daily operations and leadership priorities
  • Support the Operations Manager across forecasting, fulfilment, logistics, and reporting
  • Liaise with external partners (factories, warehouses, 3PL providers)
  • Proactively flag stock risks, shortages, or fulfilment issues
  • Support process improvement initiatives to reduce complexity
  • Assist with ad hoc operations tasks across retail and D2C
Requirements
  • Strong experience in operations, inventory, supply chain coordination, or logistics
  • Excellent stock control and reconciliation skills
  • Strong operational experience with Shopify
  • Experience with Cin7 is a major advantage
  • Advanced skills in Excel / Google Sheets
  • Comfortable working with multiple suppliers and warehouse partners
  • Strong communication skills with a high sense of ownership
  • Experience in food, beverage, or FMCG industries is highly desirable
  • Process-oriented mindset with a focus on simplification and efficiency
Tools & Systems
  • Shopify
  • Cin7
  • Google Sheets
  • Warehouse & 3PL systems
  • Internal inventory trackers
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