Call center agent

placeMakati calendar_month 

Job Description

Posted on 23 June 2026
  • Handle incoming calls and address customer inquiries professionally.
  • Log customer interactions and maintain accurate records.
  • Provide information about products and services to assist customers.
  • Resolve complaints and issues efficiently to maintain customer satisfaction.
  • Collaborate with team members to enhance service quality.

Qualifications/Requirements

Requirements:
Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
Experience Level: 0–1 year of experience in customer service or call center.
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Patience, empathy, and a positive attitude.
Responsibilities and Duties: Ability to multi-task and manage time effectively.

Working Conditions: Must be able to work in a fast-paced environment.

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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