Associate III, Sales Support (Order Management)

apartmentIngram Micro placeSanta Ana scheduleFull-time calendar_month6/4/26

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Job Description:

As an Associate III, Sales Support you will play a key role in ensuring smooth order processing and supporting the sales team. Your responsibilities include:

Order Entry & Management

Process customer orders efficiently and accurately.
Verify product availability, pricing, and delivery timelines.
Review and validate order details to ensure compliance with company policies.
Order releasing

Sales Support

Provide administrative support to inside sales representatives.
Coordinate with sales management and customer service to handle order changes and escalations.

Account Monitoring

Track overall account activity for assigned customer groups.
Generate reports on market conditions, sales performance, and team metrics.

Collaboration & Communication

Work cross-functionally with internal teams
Communicate order status and updates to stakeholders.
Handle routine issues and escalate complex ones when needed.

Qualifications:

College graduate of course; if High School Diploma, should have at least 3 years functional experience.
Preferably with at least 1 year Order Management experience, or Customer Service BPO experience
Background in supply chain or IT distribution industry is a huge advantage
Good English communication skills
Knowledgeable with MS Excel, CRM, or Zendesk
Willing to work on night shift (Canada time zone) and 10 days RTO/monthly

#LI-Hybrid

local_fire_departmentUrgent

Facilities/Workplace Management Lead

placeSanta Ana

requirements • Provide feedback on third party performance and ensure all complaints and concerns from employees are managed and closed timely • Develop process to monitor, address, and track employee feedback • Responsible in managing a team of Maintenance...

business_centerHigh salary

Service crew

placePulilan, 23 km from Santa Ana

Job Description Posted on 3 June 2026 Welcome customers as they come into the restaurant Help customers settle down and also take their orders Process customers’ orders and generate their bills Provide answers to queries presented by clients...

thumb_up_altRecommended

Shift manager (classic savory robinsons la union)

apartmentPrivate AdvertiserplaceSan Fernando, 11 km from Santa Ana

Communicates with guest and receive feedbacks, and handles guest comments and minor complaints • Basic Dining Management KRA (Scheduling, Training, Payroll and Update of Plantilla) • Ensures proper filling of reports (Sales Reports, Memos, Delivery ORs, Order...