Operations Assistant- Hybrid - #PC001013
Our client is a dynamic and rapidly growing company in the property investment space. They are committed to delivering exceptional service and results to our valued clients and they are looking for a bright and dynamic and detail-oriented Operations Assistant to join our team
If you are a driven individual with a good track record of 2-5 years providing administrative and operations support, then this role might just be perfect for you. The ideal candidate will be someone who has impeccable English written and verbal communications skills, and is great with operations & task management.
Be part of a company that will help you grow! Join a growing team of young professionals!
We offer the following:
- Paid training and professional development especially during probationary period;
- HMO plus dependent, Work Insurance, Meal and Miscellaneous allowances, Loans;
- Hybrid work set up (In-office and WFH);
- Company laptop for you to work comfortably at home;
- Employee Retention programs such as Tenure bonus up to max PHP 40,000 (subject
- Fun employee engagement activities such as weekly zoom activity, quarterly after BAS
- Competitive salary package compared to industry benchmarks and many more!
About the Role: As the first point of contact for our clients – the Operations Assistant will deliver an
exceptional client experience through all administrative and reception duties.
You will play a pivotal role in providing comprehensive administrative and operations support and ensuring the smooth functioning of the company. You will be responsible for managing various tasks, coordinating office operations, and facilitating effective communication within the organization and with external parties.
Role Responsibilities:
- Accurately enter data into databases as required
- Update approximate settlement and due dates into CRM and spreadsheets
- Enter post-settlement summaries, buffers [Brokers], and total funds [Solicitors] used into CRM.
- Update all notes received into appropriate documents
- Follow up with Planners and Brokers for updates and record them in spreadsheets
- Save documentation into appropriate client folders
- Prepare deposits and costs
- Perform data entry into CRM and spreadsheets (e.g., finance updates)
- Ensure CRM is fully up to date with all trigger points/relevant information
- Request vendor solicitor trust deposit receipts to provide to the Brokers
- Other tasks as directed.
About you:
- Excellent written and verbal communication
- Previous experience in a relevant client service role
- Excellent attention to detail
- Previous experience with CRM programs
- The ability to liaise with a broad range of external and internal stakeholders.
- A self-motivated person
- Strong customer service skills with the ability to be responsive
If you are a proactive and detail-oriented individual with a passion for client service, we invite you to apply for the Operations Assistant position.