Customer Service Manager

This a Full Remote job, the offer is available from: Philippines

Our client is committed to finding the perfect candidate who shares a passion for empowering women and has the dedication to contribute to their overall growth.

Key Responsibilities:

• Act as the primary point of contact for students, engaging with them during online workshops and live retreatsintensives.
• - Host weekly group calls and live sessions, providing support and guidance.
• - Respond to chats and engage with the community in our client’s Facebook Group.
• - Participate in Monday morning meetings and other scheduled sessions.
• - Handle various administrative tasks as needed, including managing CRM updates and communications.
• - Maintain a professional appearance for live calls and interactions.
• - Assist with client onboarding and ensure they have a positive experience with the program.
• - Be open to flexible scheduling, including evenings and weekends as required for events.
• - Support client success through excellent communication, multitasking, and time management.
• Requirements
• Flexible schedule, including evenings and weekends, with a commitment to Monday morning meetings at 9:30 AM EST and Thursdays at 11 AM EST.
• - Minimum 3 years in customer service; preferred 3 years in sales.
• - Experience in roles such as social work, teaching, or other peoplecentric positions is a plus.
• - Exceptional writing and verbal communication skills.
• - Proficient with CRM systems (experience with GoHighLevel is a plus), Zoom, calendar bookings, spreadsheets, and other digital tools.
• - A positive, professional attitude with a belief in selfimprovement and personal responsibility.
• - Excellent interpersonal skills and the ability to thrive in highstress situations.
• - A strong desire to learn and develop within the team.
• - Must be able to work 2025 hours per week
• Minimum Technical and Work Environment Requirements:
• Internet Connection:
• - Primary internet connection with a minimum speed of 15 Mbps.
• - Backup internet connection with at least 10 Mbps.
• - Backup connection must be capable of supporting work during a power outage.
• - Primary Device:
• - Desktop or laptop equipped with at least:
• - Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• - A minimum of 8 GB RAM.
• - Backup Device:
• - Must meet or exceed the performance of an Intel Core i3 processor.
• - Must be functional during power interruptions.
• - A functioning webcam.
• - A noisecanceling USB headset.
• - A quiet, dedicated home office space.
• - Peripherals and Workspace: A smartphone for communication and verification purposes.
• Benefits
• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• - Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• - Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• - FastPaced Thrills: Thrive in a highenergy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• - Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• - WorkLife Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy worklife integration to perform at your best.
• This offer from "CrewBloom" has been enriched by Jobgether.com and got a 74% flex score.