Muntinlupa - Offshore Virtual Assistant (Lead Gen / Business Dev)- 100% WFH

Reports To: Owner & CEO

Job Summary

The Offshore Virtual Assistant will play a critical role in expanding company's customer base by performing market research, managing email communications, and coordinating with the sales team. The ideal candidate is highly organized, tech-savvy, and skilled in professional communication, with a strong ability to work independently during Mountain Time business hours.

1. Customer Re-Engagement

• Use the provided business development Gmail account to communicate with existing customers who have not recently submitted RFQs.
• Follow up on responses by engaging Jeremy, our Estimator, via email to connect customers with the decision-maker for winning new work.

1. Market Research for New Customers

• Conduct thorough research to identify companies in the Rocky Mountain region, Western United States, and continental US that manufacture hardware products with CNC machined plastic or metal parts.
• Utilize tools such as Grok, ChatGPT, manufacturer trade show exhibitor lists, and other resources to narrow down potential customers.

1. Decision-Maker Identification

• Investigate target companies’ websites and LinkedIn profiles to identify top-level decision-makers in engineering, supply chain, procurement, buying, or purchasing departments.
• Use free tools like Apollo.io or LinkedIn to gather contact information.
• Maintain a Google Sheet with the following details for each decision-maker:
• Company name
• Website URL
• First name
• Last name
• Job title
• Phone number (if available)
• Email address

1. Email Marketing Campaigns

• Enroll identified decision-makers in HubSpot email marketing campaigns to introduce Mountain CNC and promote our services.
• Aim to secure introductory web meetings and onboard new customers as approved suppliers.

1. Email Communication and Coordination

• Use the assigned work email to send outreach emails to potential customers.
• Cc client on all responses from potential customers to ensure he can address questions and maximize conversion to introductory web meetings.

1. Team Coordination

• Collaborate daily/weekly with client via email, phone, or Google Meet to provide updates on research, outreach, and customer responses.
• Hand off qualified leads to client and the Mountain CNC sales team for further engagement.

• Language Skills: Fluent in English (both written and verbal) with excellent professional communication skills.
• Experience:
• 2+ years of experience in virtual assistance, business development, sales support, or marketing.
• Familiarity with market research, lead generation, and email marketing tools.
• Technical Skills:
• Proficient in Google Workspace (Gmail, Google Sheets, Google Meet).
• Experience with HubSpot or similar CRM/email marketing platforms.
• Knowledge of LinkedIn, Apollo.io, or other lead generation tools.
• Ability to use AI tools (e.g., Grok, ChatGPT) for research purposes.
• Availability: Must be available to work between 6:00 AM - 6:00 PM Mountain Time (USA) to align with US business hours.
• Attributes:
• Highly organized with strong attention to detail.
• Self-motivated and able to work independently with minimal supervision.
• Proactive problem-solver with a results-driven mindset.

• Experience in the manufacturing or CNC machining industry.
• Familiarity with B2B sales processes and customer relationship management