Training Support Specialist

Responsible for providing administrative and operational support while assisting in the development of training materials and presentations. This role supports day-to-day business operations, documentation, and learning enablement initiatives.

Key Responsibilities:

• Manage administrative tasks including documentation, scheduling, and reporting
• Support operational processes and internal coordination across teams
• Develop and design training decks, presentations, and learning materials
• Maintain updated training documentation and process guides
• Assist in onboarding and internal training sessions
• Ensure consistency and quality of training content

Qualifications:

• Bachelor’s degree in Business Administration, Management, Communications, Education, Information Technology, or any related field
• 1–3 years of experience in administrative support, operations support, training coordination, or content development
• Experience in creating presentations, training materials, or learning content (e.g., PowerPoint, instructional decks, process guides)
• Strong proficiency in MS Office / Google Workspace, especially PowerPoint, Excel, and Word
• Strong organizational and documentation skills with attention to detail
• Ability to manage multiple tasks and work with different teams
• Good communication and coordination skills
• Basic understanding of operational processes and training or onboarding support is an advantage
• Experience in LMS tools or content design tools (e.g., Canva, SharePoint, or similar platforms) is a plus