Crew Manning Operations Manager New

This is a critical leadership role focused on maintaining seamless crewing operations, regulatory compliance, and high standards of service delivery. This position is based in Roxas Blvd., Malate, Manila, Philippines, and offer a hybrid work setup.

Duties and Responsibilities:

• Oversee daily crew manning operations, ensuring timely recruitment, processing, documentation, and deployment of seafarers.
• Coordinate and supervise departments responsible for:
• Crew sourcing and selection
• Document processing
• Medical clearances and training
• Visa processing, travel arrangements, and pre-departure requirements
• Monitor operational workflows and implement process improvements to enhance efficiency and service quality.
• Assist in budget planning, expense monitoring, and financial reporting to support cost-effective operations.

• Ensure company operations comply with maritime and labor regulations, including:
• DMW requirements
• MARINA standards
• MLC 2006 and STCW conventions
• Maintain compliance calendars, audit schedules, and internal documentation controls.
• Support licensing, contract management, audits, reports, and certification compliance.
• Coordinate with regulatory agencies and external stakeholders as needed.

• Monitor crew welfare programs, insurance coverage, and incident reporting processes.
• Assist in managing repatriation cases, disputes, and claims in coordination with the legal team.
• Ensure employment contracts, pre-departure briefings, and crew documentation are accurate and compliant.

• Supervise, mentor, and support junior managers and operational staff.
• Lead and support training initiatives for office personnel and new hires.
• Foster a culture of professionalism, accountability, and continuous improvement.

• Support the President in business development and operational expansion initiatives.
• Promote company services to ship owners and industry partners.
• Maintain strong relationships with principals, clients, and regulatory bodies.

• Bachelor's degree in Maritime Studies, Business Administration, Management, or related field preferred.
• 10 years of progressive experience in crew manning, maritime operations, or shipping administration.
• Strong knowledge of DMW, MARINA, MLC 2006, and STCW regulations.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple operational functions in a fast-paced environment.
• Proficient in reporting, documentation, and operational coordination.

• Strong decision-making and problem-solving abilities
• High attention to detail and compliance standards
• Experience in handling audits and regulatory inspections
• Ability to lead teams and manage stakeholder relationships
• Financial and operational planning experience