End-User Support Trainer (Microsoft 365)
White & Case Makati Full-time
We’re Hiring: End User Technology Trainer
Are you a confident communicator with a passion for tech and training? We’re looking for a Technology Trainer to join our global team and help lawyers and business professionals make the most of the Firm’s tools and technologies.
Note: We encourage you to highlight any relevant experience you have in training end users on Microsoft 365 applications in your profile.
What You’ll Do- Deliver engaging tech training sessions—virtual, in-person, 1:1, or classroom-style
- Coach / Train end users on Microsoft 365, Teams, and other Firm tools (like ChatGPT, Copilot, iManage, etc.)
- Develop easy-to-follow training materials: guides, eLearning content, videos, and tips
- Support onboarding, tech rollouts, and adoption campaigns
- Collaborate with global teams to align training strategies
- Respond to training needs and provide follow-up support
- Occasionally travel to other offices for special training initiatives
- Completed 4-year college degree (any relevant course)
- 3+ years of experience in tech training (law firm or professional services is a plus)
- Strong in Microsoft Office 365, Teams, Outlook and adaptable to new tools (AI tools experience is a plus)
- Must have experience delivering end-user training on Microsoft 365 applications.
- Solid presentation and facilitation skills—can speak to execs and staff alike
- Great communicator and team player
- Organized, proactive, and service-oriented
- Experience in adult learning principles is a plus
- Comfortable working mid-shift (EMEA) and flexible with hours when needed
- Hybrid: 3x per week onsite in Makati
- Primarily mid-shift (EMEA), with flexibility depending on business needs
Join a team that values growth, innovation, and collaboration. Apply today and help us shape the way our people learn and work.
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