Customer Service Assistant
Motor Image Pasig Full-time
CUSTOMER SERVICE ASSISTANT
JOB DESCRIPTION:
- Maintaining good relations with customers, locate their concerns, suggestions and comments; and be a channel in resolving customer complaints to gain total customer satisfaction.
- Support of CS performance and reports from branches and dealer assigned zone.
- Conduct dealer’s audit, submission of audit findings to CS management and make improvement recommendations with follow-up action plans.
- Handle Sales and Service activities (thru SMS Blasts) and other seasonal promo.
- In charge of online booking daily responses, MI Star monthly compilation and announcement.
- Provide other administrative support to ensure smooth operation in Customer Service Department.
QUALIFICATIONS:
- Candidate must possess a Bachelor/College degree holder.
- With at least 1-2 years in administrative, customer service or operational function.
- With positive attitude, reliable and well-adjusted to a diverse and fast-paced working environment.
- With strong organizational, interpersonal, verbal, and written communication skills.
- Proficient in Microsoft Office and other basic computer applications.
Metropolitan Bank and Trust CompanyQuezon City, 10 km from Pasig
contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!
Position Title: Customer Service Assistant
Job Summary:
• Handles and responds to basic phone and email inquiries, requests, and complaints...
Pasig
not manage other team members.
Key Responsibilities
Customer Support and Communication
Respond to customer inquiries through phone, email, and internal support channels.
Provide clear, timely, professional, and helpful responses to customers.
Communicate...
The SM StorePasig
Job Function:
Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left...