Communications Virtual Assistant

The ideal candidate is fluent in Spanish (reading, writing, and speaking) and brings strong organizational skills with a friendly, professional communication style.

Key Responsibilities:

• Manage and respond to incoming direct messages across social media platforms in Spanish
• Handle WhatsApp communications with clients, making sure responses are timely and professional
• Monitor social media inboxes and flag urgent messages or inquiries for follow-up
• Maintain organized records of conversations and client interactions
• Draft and send messages, follow-ups, and replies in Spanish with appropriate tone and accuracy
• Coordinate with the team to relay important client requests or feedback
• Assist with general administrative tasks related to communication management
• Keep a consistent brand voice and professionalism across all messaging channels

Mandatory Skills:

• Fluent in Spanish — must be able to read, write, and speak Spanish at a professional level
• Experience managing social media direct messages and/or WhatsApp communications
• Strong written communication skills in both Spanish and English
• Highly organized with excellent attention to detail
• Dependable, detail-focused, and able to work independently with minimal supervision
• Strong communication skills and ability to collaborate effectively
• Comfortable using social media platforms (Instagram, Facebook, TikTok, etc.)
• Professional and courteous tone when interacting with clients

Preferred Skills:

• Experience in a client-facing administrative or virtual assistant role
• Familiarity with CRM tools or message management platforms
• Ability to manage multiple conversations at once without sacrificing quality
• Background in social media management or community engagement
• Experience working with Spanish-speaking audiences or markets
• Basic knowledge of social media best practices and etiquette

If you thrive on building relationships through clear, professional communication, this role is an excellent fit.