Customer Service Representative (Wave1 Healthcare Account)
YWA Human Resource Corporation Angeles Full-time
About the role
YWA HUMAN RESOURCE CORPORATION' is seeking a highly motivated and customer-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional support and ensuring a positive customer experience.This is a full-time position based in Angeles City, Pampanga.
What you'll be doing- Respond to customer inquiries and concerns via phone, email, and chat in a timely and professional manner
- Resolve customer issues and complaints effectively, while adhering to company policies and procedures
- Accurately document customer interactions and maintain detailed records
- Identify opportunities to improve customer satisfaction and provide feedback to the management team
- Collaborate with cross-functional teams to ensure seamless customer service
- Participate in training and development activities to continuously enhance your knowledge and skills
- Strong customer service and communication skills, with the ability to build rapport with customers
- Excellent problem-solving and critical thinking abilities
- Proficient in using computer systems and software applications
- Flexible and adaptable, with the ability to work in a fast-paced environment
- Attention to detail and a commitment to providing accurate information
- Prior experience in a customer service or call centre role, preferably in the healthcare industry
What we offer
At YWA HUMAN RESOURCE CORPORATION', we value our employees and are committed to providing a supportive work environment. We offer competitive compensation, opportunities for career development, and a range of benefits, including health insurance, retirement contributions, and paid time off.Join our dynamic team and be a part of our mission to deliver exceptional customer service.
About us
YWA HUMAN RESOURCE CORPORATION' is a leading provider of comprehensive human resource solutions. With a focus on talent acquisition, training, and employee engagement, we help organizations of all sizes to build and retain high-performing teams.Our commitment to excellence, innovation, and customer satisfaction has made us a trusted partner for businesses across various industries.
Apply now to become our next Customer Service Representative and be part of our growing team!
FTOPhilippines
This a Full Remote job, the offer is available from: Philippines
Job Purpose
Customer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone...
EMAPTATarlac, 38 km from Angeles
the chance to build international experience, deliver solutions that matter, and make your mark in the customer service industry. Step into a future where your skills create real impact.
Job Description
As a Customer Support Representative, you will manage...
SAGANPhilippines
This a Full Remote job, the offer is available from: Philippines
Job Title: Customer Service Representative
Location: Remote (EST Time Zone)
Salary Range: up to 2000 USD
Work Schedule: Monday - Saturday, 9:00 AM to 5:00 PM (EST)
NOTE: INDEPENDENT...