[ref. f1352001] Banking Account - Customer Service Representative | Manila
Work Avenue And Business Solutions Incorporated Manila Full-time
We are seeking professional and customer-focused individuals to join our team as Banking Customer Service Representatives in Manila. In this role, you will be the first point of contact for clients, assisting with account inquiries, transaction support, and basic banking services.
✔️ Minimum 12 months experience in BFSI (Banking/Financial Services profile)
✔️ Excellent English communication skills (verbal and written)
✔️ Strong problem-solving and numerical aptitude
✔️ Ability to explain banking terms clearly to customers
Your ability to deliver exceptional service while adhering to financial regulations will help maintain our reputation as a trusted banking partner.
As a Banking CSR, you will handle a variety of customer interactions through phone, email, or chat, providing solutions for account management, card services, and digital banking assistance. You will also identify opportunities to refer clients to appropriate banking products while ensuring compliance with security protocols.Comprehensive training on banking systems and financial products will be provided to set you up for success in this dynamic financial environment.
Qualifications:
✔️ At least High School graduate (Senior High School or equivalent preferred)✔️ Minimum 12 months experience in BFSI (Banking/Financial Services profile)
✔️ Excellent English communication skills (verbal and written)
✔️ Strong problem-solving and numerical aptitude
✔️ Ability to explain banking terms clearly to customers
✔️ Willing to work onsite in Manila (rotating shifts including weekends)
Start your rewarding career in banking – apply today!
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If interested, you may now apply using this Workday link below:
https://r1rcm.wd1.myworkdayjobs.com/en-US/R1RCM/details/Healthcare-Customer-Service-Representative--Quezon-City--002_R240000004191Location_Country...
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