Sales Associate

JOB PURPOSE

The position also provides excellent customer service, maintaining long-lasting relationships with customers and keeps a professional attitude with sincerity and enthusiasm reflecting store commitment to our customers.

PRIMARY ACCOUNTABILITY

• Probe customer/s on their merchandise needs.
• Highlights the benefits and features of the merchandise.
• Perform upscale and cross selling techniques in the work area.
• Make appropriate suggestions and product recommendations as requested by the client.
• Execute new product launch and promotion.
• Endorse promotional products and activities to new and existing client/s.

• Monitor and report slow moving and saleable items to the superior
• Ensure products are stocked adequately, keeping an eye on stock level.
• Protect high value merchandise to prevent pilferage and loss.
• Attractively exhibit different merchandise based on the standard merchandising display requirements.
• Facilitate collection of payment, bag in merchandise and gift wrapping when necessary
• Endorse the next salesperson of another section that is of interest to the customer.
• Maintain clean and hygienic condition in the work environment.
• Encourage new customers to join membership of Frequent Shoppers Plus (FSP), monitor old client records and conduct telemarketing if necessary.

• Gives relevant information on products and experiences.
• Recognize clients as individuals who deserve personalized service.
• Answer questions or handle transactions quickly

• Update, accomplish and submit monthly sales report to direct superior.
• Accomplish checklist on a daily basis.
• Provide monthly reports on out of stocks and inventory discrepancy to inventory associates/specialist.