Front Office Assistant - Desk

apartmentSuite Life Inc placeCebu City scheduleFull-time calendar_month 
Responsibilities
  • Welcome and perform all check-in and check-out of guest
  • Manage online and phone reservations and inquiries
  • Inform guests about payment methods
  • Register guests in collecting necessary information (like contact details and exact dates of their stay)
  • Provide information about the property, available rooms, rates and amenities
  • Respond to guests' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
  • Maintain updated records of bookings and payments
Qualifications
  • Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management, Marketing, and Mass Communications, Hospitality/Tourism/Hotel Management or equivalent.
  • With 1 year (s) experience specialized in Hotel Management/ Tourism Services or equivalent is an advantage
  • With Good Communication Skills and pleasing personality
  • Customer focused and a team player
  • Applicants must be willing to work on a shifting schedule, weekends, and holidays
  • Can start ASAP
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