[ref. b00649700] Technical Support Specialist

Trinity Workforce is hiring a Full time Technical Support Specialist role in Cebu City, Central Visayas. Apply now to be part of our team.

Job summary:

• Flexible hours available
• No experience required for this role
• Expected salary: ₱14,000 - ₱19,000 per month

• 2nd year College Undergrad (No back subjects)= No experience needed
• HS/SHS Graduates with 6 months BPO experience
• Average communications skills
• Willing to work onsite
• Amendable to any given schedule
• A team player
• Can work ASAP
• Job Description
• Main contact of customers for 1&1 support
• Improve weekly and monthly performance based on feedback from the team
• supervisor.
• Proactively inform and report to the supervisor for support related issues
• Recommend solutions to customer issues and concerns
• Attend coaching sessions and participate in organizational activities
• Interact with team members and other departments within the company
• To be customer service oriented and to ensure customer satisfaction
• Continuous pro-active effort towards improving customer satisfaction and our
• internal procedures.

Join and enjoy the following benefits:

• -Allowances
• -Night Differentials
• -HMO
• -Leave credits
• -Easy accounts
• -Competitive salary
• -Healthy working environment
• -Free coffee
• -Free water
• -Accessible work locations (within cebu city)
• -State of the art facilities (gym, karaoke, pantry)
• -Career growth
• -Amazing opportunities
• -Fun activities