NetSuite Administrator / Business Systems Analyst

Position Summary

We are seeking a detail-oriented and proactive NetSuite Administrator to own, maintain, and continuously improve our NetSuite ERP environment. This individual will partner with Finance, Operations, Sales, and Executive Leadership to ensure NetSuite supports efficient business processes, accurate reporting, and scalable growth.

The ideal candidate combines strong business process knowledge with technical NetSuite expertise and enjoys solving problems, optimizing workflows, and driving operational improvements.

Key Responsibilities

• Administer and maintain the NetSuite ERP platform.
• Manage user accounts, roles, permissions, and security.
• Configure forms, fields, records, workflows, dashboards, and saved searches.
• Maintain system integrity and data accuracy.
• Coordinate NetSuite upgrades, testing, and new feature releases.

• Analyze existing business processes and recommend improvements.
• Gather requirements from stakeholders and translate them into NetSuite solutions.
• Identify automation opportunities to improve efficiency and reduce manual work.
• Develop and maintain standard operating procedures.

• Build and maintain dashboards, KPIs, saved searches, and reports.
• Support financial and operational reporting.
• Ensure executives have timely, accurate business insights.

• Support integrations between NetSuite and third-party applications.
• Coordinate with vendors and technical partners on system enhancements.
• Assist with data imports, exports, and system migrations.

• Provide day-to-day user support.
• Train new employees on NetSuite functionality.
• Develop user documentation and best practices.
• Troubleshoot system issues and coordinate resolution.

• Lead NetSuite enhancement projects.
• Prioritize system improvement requests.
• Work closely with department leaders to ensure projects align with business objectives.

Qualifications

• 3+ years administering NetSuite ERP.
• Strong understanding of accounting and finance processes.
• Experience with saved searches, workflows, dashboards, and reports.
• Excellent analytical and problem-solving skills.
• Strong communication and project management abilities.
• Experience supporting multiple business departments.

• NetSuite Administrator Certification.
• Experience with SuiteFlow, SuiteAnalytics, and SuiteScript.
• Experience with CRM, inventory, order management, or manufacturing modules.
• Familiarity with integrations using APIs, Celigo, Boomi, or similar middleware.
• Bachelor’s degree in Accounting, Information Systems, Business, or related field.

• Strong attention to detail
• Process-oriented mindset
• Excellent organizational skills
• Ability to prioritize multiple projects
• Customer service mentality
• Continuous improvement mindset
• Ability to communicate with both technical and non-technical users

Basic WFH Equipment Requirements:

• Stable internet connection, preferably at least 50Mbps and have back up internet connection
• Headset and video camera for video calls/ online meetings

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other instructions and duties. This job description may be revised from time to time.