Travel Product Development Manager

The Travel Product Development Manager is responsible for leading the development, pricing, contracting, and maintenance of Domestic and International travel products.

This role ensures that travel packages, supplier rates, promotions, and airline blockings are accurate, competitive, and regularly updated while maximizing profitability, sales performance, and customer satisfaction.

Key Responsibilities

• Lead the development and enhancement of Domestic and International travel packages, tours, cruises, and promotional offers.
• Ensure rates, itineraries, product information, and promotions are accurate, competitive, and up to date.
• Approve pricing strategies, markups, and product releases to achieve revenue and profitability goals.
• Manage airline blockings, seat allocations, and inventory utilization to maximize sales opportunities.
• Negotiate contracts, rates, and promotional agreements with airlines, hotels, cruise lines, transport providers, and other travel suppliers.
• Establish and maintain strong relationships with local and international suppliers.

• Lead and manage a team of Product Development Supervisors and Specialists.
• Set team objectives and monitor productivity, deadlines, and performance.
• Conduct coaching, mentoring, and performance evaluations.
• Foster a collaborative and results-oriented work environment.

• Monitor package profitability, turnover rates, margins, and inventory utilization.
• Analyze market trends, competitor offerings, and customer preferences to identify growth opportunities.
• Work closely with the Sales and Marketing teams to align product strategies with revenue targets and promotional campaigns.
• Track profitability and Return on Ad Spend (ROAS) of travel products and promotions.
• Prepare and present regular business, performance, and profitability reports to Management.
• Recommend strategic improvements in products, pricing, and promotions.

• Develop and implement department Standard Operating Procedures (SOPs).
• Ensure compliance with company standards, deadlines, and service level agreements (SLAs).
• Identify opportunities for process improvements, automation, and digital transformation.
• Lead initiatives related to AI, Automation, and emerging technologies to improve efficiency and productivity.

• Bachelor's Degree in Tourism, Hospitality Management, Business Administration, Marketing, or a related field.
• At least 5 years of experience in Travel Product Development, Contracting, Tour Operations, or a similar role.
• At least 3 years of managerial experience leading teams.
• Strong knowledge of airline blockings, travel packaging, supplier negotiations, and inventory management.
• Proven experience in strategic planning, profitability management, and business development.
• Excellent leadership, negotiation, analytical, and communication skills.
• Highly organized and capable of managing multiple projects in a fast-paced environment.

Reports To

General Manager / CEO

• Lead the development of exciting Domestic and International travel products.
• Work with top travel suppliers, airlines, and tourism partners.
• Drive business growth and shape the company's travel portfolio.